Shipping policy

At SINERITE, we aim to make every order experience as simple and convenient as possible.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on order volume, product availability, weekends, holidays, and other circumstances.

Shipping

Available shipping methods, costs, and estimated delivery information are presented during checkout based on your delivery destination.

Actual delivery times may vary due to carrier operations, weather conditions, customs procedures, holidays, or other circumstances outside our control.

Tracking

Where tracking is available, tracking information may be provided once your order has been handed over to the shipping carrier.

Delivery Address

Please make sure your shipping information is complete and accurate when placing your order. Incorrect or incomplete address information may result in delivery difficulties or delays.

Delayed or Missing Orders

If your order appears significantly delayed or you believe it may be missing, please contact us with your order details so we can assist you.

Damaged Orders

If your order arrives damaged, please contact us promptly and provide photographs of the packaging and affected product where possible. We will review the situation and determine the appropriate solution.

Contact

For shipping-related questions, contact us at:

Email: sinerite@outlook.it
Phone: +39 379 120 2770